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+ 1 (689) 276-4636
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CallmATICSTM
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CallmATICS Product
Increase your productivity through AI based Call Center
Product Details
Key Benefits
Advantages
Planning & Strategy
AI-powered Call Center Automation Solution enables seamless voice-driven access to
enterprise data over regular phone lines. Customers, employees, and stakeholders can
speak naturally to the system and retrieve information or perform actions without
needing a live agent. Designed using state-of-the-art deep learning and machine
learning models, this solution automates customer engagement across a wide range of use
cases, including:
Consumer Connectivity Services
IT Help Desk Support
Marketing & Market Research
Grocery & Retail Ordering
Utility and Service Requests
The system supports 100+ languages, operates 24/7, scales to unlimited virtual agents, and integrates with multiple
data sources—delivering up to 70% automation for routine call center tasks.
Enhanced safety and security in the operational area of terminal or any premises of organizaton. Through AI auotmation and digitization the real time incident can be
detected on the terminal areas especially at gates, weighbridges, and cranes, which
improves terminal Safety and Security. The realtime data can help in the surveillance and control the premises for any severe mishap.
The solution also delivers significant cost savings by reducing errors and optimizing operations, ultimately saving millions annually for businesses.
Real-time data processing allows for instant information access, enabling quick decision-making and minimizing delays across terminal operations.
Enhanced Safety Compliance
Real-time detection of safety violations, such as missing protective equipment, helps prevent injuries and ensures regulatory compliance.
Incident Response Acceleration
Early fire or smoke detection, stray animal alerts, and littering detection reduce risks and environmental hazards.
Operational Efficiency
By automating surveillance and vehicle counting, CallmATICS reduces manual labor and improves accuracy.
Cost Savings
Prevents incidents, reduces downtime, and avoids penalties—saving millions in potential losses annually.
Seamless Integration
Easily integrates with existing CCTV systems and Terminal Operating Systems (TOS), without needing new hardware.
Flexible Deployment
Offers both cloud-based and on-premise deployment options to suit organizational IT preferences.
24/7 Reliability
Built for continuous operation in extreme terminal conditions, ensuring maximum uptime and consistent performance.
Massive Cost Reduction
Cut operational costs by automating repetitive call center processes and reducing dependence on live agents.
High Scalability
Instantly scale to accommodate high volumes of customer interactions without performance degradation.
Multilingual Capabilities
Engage customers globally with support for over 100 languages and dialects.
Always-On Availability
Provide uninterrupted service 24/7, regardless of time zone or call load.
Faster Query Resolution
Enables real-time, voice-activated data retrieval, boosting customer satisfaction and minimizing wait times.
Improved Operational Efficiency
Automates data capture and routing tasks, improving response accuracy and speed across business functions.
Assessment & Discovery
Analyze existing customer service operations, call flows, and data requirements.
Identify automation opportunities and pain points.
Solution Design & Integration
Create customized AI workflows tailored to your use case (e.g., support, sales, research).
Integrate with existing data systems and business tools.
Pilot Deployment
Launch a small-scale pilot to validate impact, train the AI on real interactions, and collect feedback.
Scalable Rollout
Expand deployment across departments, languages, and regions.
Enable advanced analytics to measure performance and optimize usage.
Continuous Optimization
Fine-tune responses and adapt to evolving business needs.
Provide training, dashboards, and support for maximum ROI.
This AI Call Center Automation Solution transforms traditional support and service
models with intelligent, always-on voice agents. It enables rapid information access,
reduces operational costs, and enhances customer satisfaction at scale.
Whether you’re in logistics, retail, IT, or research, this technology offers a
scalable, secure, and intelligent way to connect people and data—fast.
Frequently Asked Questions
Explore essential information about
NextMarketing and our services. Find quick answers to common queries in our FAQ section, ensuring a clear
understanding of your digital journey with us.
What is CallmATICS
The callMatics is the robotic call center solution, which is totally work on AI Technology. It can dial 1000s of calls in day and provide the information
that whatever the company likes
How the organization can get the benefits from callMatics?
The Organization need to provide the customer support as well the latest information about their products. The callMatics can perform all these jobs without having any
intervention of human.
How it can be implemented?
The Organization can implement in very easiest way and we can provide any DEMO or POC for their particular organization. As far as concern this callMATICS can do
the inBound and OutBound Calls. Depending on your requirements the machine can be designed based on Conversational AI Tehcnology of Sound and enable for you.
Transforming Ports Through AI Technologies
Transforming Ports Through AI Technologies
Transforming Ports Through AI Technologies
Transforming Ports Through AI Technologies
Transforming Ports Through AI Technologies
Transforming Ports Through AI Technologies
AI Automation Process
Our experience consulting
Services Change your
value of business
01Step
Indentify your Needs
Our consultants collaborate
with your team and understand
your requirements according
to existing systems.
02Step
Gap Analysis & Strategy
Our consultants find the gaps
and provide you appropriate
strategy with project plan
for implmentation.
03Step
Implementation Strategy
Our consultants will implement
the requirements as planned
with pre and post implmentation
techniques to Go Live.
04Step
Healthy Support System
Our consultants will provide
24/7 support after implementation
to make your business effective, efficient and productive.
Do you really want to shift your business on AI Automation
and want to compete in this modern world, Schedule a Meeting with us
Discover flexible and transparent pricing options especially designed
to meet your needs related to Port's Operations, management
and business Analytical reports through based Solutions